| |
|
|
|
QM - Quality Management |
 Quality Management. The ISO 9000:2000 series.
- Principles, definitions and terms specific to quality management in ISO 9000:2000.
- The structure of the ISO 9001:2000 standard:
- documentation requirements
- management responsibility
- resource management
- product realization
- measurement, analysis and improvement.
- Efficiency of the quality management systems - the ISO 9004:2000 standard
- Excellence models of Quality Management:
- The Romanian Prize for Quality - Joseph Juran
- The European Prize for Quality
- Quality management tools and techniques
- Auditing and certifying quality systems.
|
|
|
|
